1. Information We Collect

We collect information you provide directly: name, email, phone number, shipping address, and payment details when you place an order or create an account. We also collect usage data including pages visited, products viewed, and interactions with our AI Gift Assistant.

2. How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates via email and WhatsApp
Personalize gift recommendations using our AI
Send promotional offers (you can opt out anytime)
Improve our platform and services
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share data only with:

Shipping partners (Shiprocket) to fulfill deliveries
Payment processors (Razorpay) to process transactions
Email service providers (Resend) to send transactional emails
Analytics providers to improve our service

4. Data Security

We use industry-standard encryption (SSL/TLS) for all data transmission. Payment information is processed securely by Razorpay and never stored on our servers. We use Supabase with row-level security for database protection.

5. Cookies

We use essential cookies for authentication and cart functionality, and analytics cookies to understand usage patterns. See our Cookie Policy for details.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@sricreations.store or WhatsApp us.

7. Contact

Sri Creations, Whitefield, Bangalore — 560066, Karnataka, India
Email: privacy@sricreations.store

Privacy Policy